Frequently Asked Questions

What types of candles do you offer?

We offer a variety of candles, including classic candles, candles
scented, and unscented olive wax candles. Each type is available in a
range of fragrances to satisfy all tastes.

What ingredients are used in your candles and scented melts?

We use high quality waxes, such as olive wax and beeswax, as well as
high quality perfume bases from perfume suppliers and creators
Grasse to flavor our products. Our ingredients are carefully selected to
ensure clean and safe combustion.

Are scented candles and melts safe for pets?

Yes, our candles and scented melts are designed to be pet-safe.
household appliances when used correctly. We always recommend using them
in a well-ventilated area and keep them out of reach of animals.

How can I extend the life of my candles?

To maximize the life of your candles, be sure to trim the wick to about 5
mm before each use. Avoid burning the candle for more than 4 hours at a time to
prevent soot buildup.

Do you offer customization options for your candles?

Yes, we offer customization services, including fragrance selection and
customization of labels for special occasions. You can contact us for
more information on available options.

Can I return scented candles or melts if I am not satisfied?

We accept returns under certain conditions. Please see our return policy.
return for more details or contact us directly for assistance.

Do you offer subscriptions to receive candles regularly?

Currently, we do not offer subscriptions to receive candles regularly.
However, we are working on developing this option and hope to offer it soon to
our customers. Stay tuned for more information!

What is a scented fondant?

A scented melt is a small piece of scented wax that, when heated, releases a
pleasant fragrance in the air. Unlike candles, scented melts do not require
no wick to burn. They are available in a variety of scents and shapes, which
allows them to be adapted to different tastes and occasions.

How to use a scented wax melt?

To use a scented wax melt, follow these simple steps:
Choose a burner: Use a burner suitable for scented wax melts. It can be
electric or tea light.
Place the melt: Place the scented melt on top of the burner.
Heat the fondant: Light the tea light or plug in the electric burner.
Heat will melt the fondant, releasing its fragrance into the room.
Enjoy the fragrance: Savor the pleasant aroma that fills your space.
Replace the melt: Once the fragrance fades, wait for the wax to cool
and solidifies before removing it and replacing it with new fondant.
These steps will ensure you get the most out of your scented melts while creating
a pleasant atmosphere in your home.

How can I track my order?

Once your order is placed, you will receive a confirmation email containing a
tracking number. You can use this number to track your order online at any time.
moment.